Refund Policy
Returns Policy
The original sales receipt/Invoice/Order Number must accompany returns.
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in new condition, as they were received:
- without showing signs of wear or damage in any way;
- within 7 calendar days of the delivery date (after 7 days no returns are allowed);
- must not be a special order or a custom order;
- unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped, please contact Golf Tech UK immediately. Items that are defective and shipped from us will qualify for store credit or a cash refund.
Return Shipping costs are the customer’s responsibility. The process of inspection can take up to 1 week before a refund will be issued.
Miura Products: Golf Tech UK must be notified within 24 hours if the product(s) is damaged. Refunds are contingent upon inspection of item(s) once we receive it. There is a 10% restocking fee for returned items that are not being exchanged and are not damaged. Again, you must contact us within 7 days if you intend to return any item back to us. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.
*Custom Orders: Custom orders cannot be returned/refunded unless the product is damaged or faulty. We will NOT accept returns if the customer has decided they do not want it any more.
**Custom Orders: Golf clubs may have small dents on the club head if moved from standard club specifications due to bending head to desired specification. Refunds will not be given for this.